Returns & Warranty Policy
At QuartzComponents, we strive to ensure your electronic projects are a success by offering a 7-day return window for defective or incorrect items. Please ensure that all components remain in their original anti-static packaging and show no signs of soldering or physical modification.
Initiate Request
Log into your account and submit a return request through the 'Order History' section within 7 days of delivery.
Technical Verification
Our engineering team will review your claim and may request photos or videos to verify the component's functionality or defect.
Secure Packaging
Once approved, pack the items securely in their original anti-static bags and include the provided RMA slip to prevent transit damage.
Inspection & Refund
After we receive and inspect the components, your refund or replacement will be processed within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing